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Article
Publication date: 30 April 2020

Jessica Keech, Maureen Morrin and Jeffrey Steven Podoshen

The increasing desire of consumers for socially responsible luxury products combined with fluctuating supplies in consumer markets are leading various industries to seek…

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Abstract

Purpose

The increasing desire of consumers for socially responsible luxury products combined with fluctuating supplies in consumer markets are leading various industries to seek alternative sources to be able to meet the needs of its customers. One possible solution that may meet the demands of the future is lab-grown products. Because these products confer multiple benefits, this study aims to investigate the most effective ways to appeal to consumers by aligning the benefits of the products with their values as marketers seek to find effective promotion for these items.

Design/methodology/approach

We examine the effectiveness of an ethical positioning strategy for two types of luxury lab-grown (synthetic) products among high versus low materialism consumers in three experiments.

Findings

Findings suggest that a positioning strategy stressing product ethicality is more effective for low materialism consumers, whereas the strategy is less effective, and may even backfire, for high materialism consumers. The impact on social status consumers perceive from a lab-grown product explains why this effect occurs among low materialism consumers. Therefore, marketers should take caution and use specific appeals for different segments based on values such as consumers’ materialism levels.

Originality/value

If lab-grown products represent the wave of the future, it is important to understand how consumers will respond to this emerging technology and how promotion strategies may enhance their evaluation.

Details

Journal of Consumer Marketing, vol. 37 no. 5
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 29 June 2022

Nicole Young and Jessica Keech

Many employers express concern over consumer response to employees with criminal histories. However, consumers' responses may be less negative than employers assume. The authors…

Abstract

Purpose

Many employers express concern over consumer response to employees with criminal histories. However, consumers' responses may be less negative than employers assume. The authors examine consumers' response to organizations that hire employees with criminal histories.

Design/methodology/approach

The authors surveyed participants randomly assigned to one of two conditions: purchasing services from an employer that hires individuals with criminal histories or from an employer whose inclination to hire individuals with criminal histories is unknown. The authors considered four service providers, among which the length of customers' time and involvement with employees varies: a grocery store, restaurant, auto-repair shop, and hotel.

Findings

Participants were no more or less likely to patronize the restaurant, the repair shop, or the grocery store that hired individuals with criminal histories, and no more or less likely to alter their willingness to pay for these services. Consumers were less likely to stay at a hotel that hired employees with criminal histories, but this difference was mitigated when customers were provided with an explanation of the benefits of hiring individuals with criminal histories.

Research limitations/implications

This study highlights the need for further research on perceptions that limit hiring of individuals with criminal histories and other similarly marginalized populations.

Practical implications

This research addresses a common justification – consumer concern – for not hiring individuals with criminal histories.

Social implications

Increased employment improves individual outcomes, such as access to stable housing and food, as well as larger outcomes, such as public safety.

Originality/value

This paper highlights a population often marginalized in the hiring process. The findings challenge a common justification for not hiring individuals with criminal histories.

Details

Management Decision, vol. 60 no. 9
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 1 April 1924

A GRATIFYING sign of the times is the apparent activity among the several branch library associations, an activity that is very necessary in view of likely library developments of…

Abstract

A GRATIFYING sign of the times is the apparent activity among the several branch library associations, an activity that is very necessary in view of likely library developments of the near future. In addition to the usual sectional meetings, a feature in recent years has been the joint Summer meetings provided by the North Central, North Western and the North Midland Library Associations. These meetings have been held at Derby, Buxton, and Chester, and this year's, we understand, is now being organised to take place at Harrogate, probably this month.

Details

New Library World, vol. 26 no. 10
Type: Research Article
ISSN: 0307-4803

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